Commander Connect Connect V6 Technical Information

ADTRAN n-Command MSP v6.1 ADTRAN n-Command MSP v6.1 Help61700841G1-1A

2 your network. In order to successfully discover devices, you must complete two tasks. First, change the default Device Access credentials that the s

Log Settings The Log Settings selection of the Settings menu displays a dialog box that lists all log configurations. New log entries can be created

Creating a New Log Entry To create a new log entry, follow these steps: 1. Select the New tab at the top left corner of the Log Settings dialog box.

Editing a Log Entry Notification Type The log entry's notification is the only log parameter that can be edited from the Log Settings dialog bo

Deleting a Log Entry To delete a log entry from the Log Settings list, follow these steps: 1. Select the log entry to delete by highlighting the se

Login Banner Settings The Login Banner option of the Settings menu allows you to add or change the message displayed before logging into the system.

Mail Settings The Simple Mail Transfer Protocol (SMTP) configuration settings are accessed from the Mail Settings option on the Settings menu. From th

Message Log The Message Log selection of the Settings menu displays a list of messages generated by the server. The log also displays the time the me

PCASH Settings The PCASH Settings selection of the Settings menu displays a dialog box to enter the user name and password for the Packet Capture Ar

Reverse DNS The Reverse DNS option of the Settings menu allows you to enable reverse domain naming system (DNS) lookup. If this option is enabled, whe

SNMP Settings The SNMP Settings selection of the Settings menu displays a dialog box that lists the Simple Network Management Protocol (SNMP) settings

Network Security Considerations For maximum security, n-Command MSP should be deployed in a DMZ behind a firewall. The following considerations should

System Backup The System Backup selection of the Settings menu enables you to view available system backups, create a backup schedule, configure the

System Restart The System Restart option of the Settings menu allows you to restart the n-Command MSP application. Select Restart to restart the n-Co

System Updates The System Updates selection of the Settings menu provides access to available updates for the n-Command MSP software. From this dialo

VQM Statistics Export The VQM data for all devices on the n-Command MSP system can be exported to a comma-delimited file (.csv) at a specified schedu

ADTRAN n-Command MSP v6.1 106 3. Select Submit to complete the process and request the export file. Tips:  Select Test Connection to make sure the

Users Users Tab The n-Command MSP Users tab provides network administrators with the ability to manage the users of the system. Administrators can cr

Adding a New User Prior to adding a new user, you should have the following user information readily accessible:  User Name  User Password  Us

• User Management allows users access to the Users Tab, and gives permission to edit user configurations. For more information on specific jobs, refe

Changing a User's Password To change a user's password, follow these steps: 1. Select the user's name from the user list and double

Editing User Settings To edit a user's settings, follow these steps: 1. Select the user's name from the user list. Double click on this u

Administration Dashboard Administration Dashboard The Administration Dashboard is a graphical user interface (GUI) that provides access to the admin

ADTRAN n-Command MSP v6.1 112 Deleting a User To delete a user, follow these steps: 1. Select the user to be deleted from the user list. 2. Select

Quick Reference n-Command MSP Quick Reference There are many features of the n-Command MSP software common to many of the work areas. For more inform

Help Menu Selecting the Help menu displays a drop-down menu that provides access to online support and the About n-Command MSP dialog box. Online su

About n-Command MSP The About n-Command MSP selection of the Help menu provides an overview of the version of n-Command MSP you are using. From this

Edit Account Menu Selecting the Edit account menu opens a window to edit the user account of the currently logged-in user. The window opens and disp

Logout Menu The Logout menu allows you to safely exit the n-Command MSP software. When you select this option, you are automatically logged off the s

Dashboard Icons There are three main icons displayed on every dashboard module: arrow, X, and wrench. Each icon is described below. Arrow Icon The a

Adding a Filter to a List Anywhere in the n-Command MSP software that there is a columned list of information, a Filter button is available at the b

Managing Columns n-Command MSP provides a Columns management option in areas of the software with lists of data. These lists display multiple column

Quick Reference 121 CSV Format Export n-Command MSP provides you with the ability to export list information in comma separated value (CSV) file for

 System Info - Displays the current temperature and power supply status. The color green indicates the device is functioning properly and red indica

F.A.Q. n-Command MSP Frequently Asked Questions Select from the following topics for more information: • Why don't I have a Users tab? • Why c

Why don't I have a Users tab? Not all users have access to other user's information. If you do not have a Users tab, your profile does not

ADTRAN n-Command MSP v6.1 124 Why can't I edit a user's jobs and permissions? You may have only limited access to other user's profil

Network Settings The Network Settings selection of the Settings menu (on the Administration Dashboard) displays the network configuration. From the

Changing Network Settings To edit the configuration of the n-Command MSP server, follow these steps: 1. Delete the existing information for the ser

Date/Time Settings The Date/Time Settings selection of the Settings menu provides the current server time, the NTP server location, and the time zon

Configuring a Cluster Creating a cluster environment with multiple n-Command MSP servers allows resource sharing across multiple servers and provide

Remote Database To configure a remote database, use the expanded menu that displays when you select the Remote Database check box from the Cluster Con

Join a Cluster In order for a node to join a cluster, the cluster must already be configured using steps described in Configuring a Cluster. Follow t

Table Of Contents Getting Started...1 Network Secur

Changing the Administration Dashboard Password You can change the password once you are logged into the Administration Dashboard. 1. Navigate to Set

System Shutdown/Restart The System Shutdown/Restart option on the Settings menu of the Administration Dashboard, allows you to shut down the server,

Static Routes The Static Routes option on the Settings menu of the Administration Dashboard provides a menu for configuring static routes. A static ro

Administration Dashboard 15 Connection Settings The Connection Settings option on the Settings menu of the Administration Dashboard provides a way to

Main Dashboard Main Dashboard Tab The main Dashboard tab is the first menu to display after logging into the system. It provides real time status for

• Average Uptime • Current Labels • Device Alerts • Device Types • Heap Usage • New Devices • Processor Utilization • Software Revisions • Wa

Average Uptime The Average Uptime module on the Dashboard tab displays the average number of days the devices have been operational. This module can

Current Labels The Current Labels module on the Dashboard tab displays labels created in the system. The Refresh rate can be changed from 30 seconds

Device Alerts The Device Alerts module on the Dashboard tab displays all alerts present throughout the system. The system reports alerts for Manageme

listed provides detailed information about the exception by jumping to the Exceptions tab in the Detailed Device menu. Firmware Alerts Firmware alert

Firmware Alerts...21 Missed Check-In Alerts...

Device Types The Device Types module on the Dashboard tab depicts the devices by type in a pie chart. The pie chart can be changed to show the devic

Heap Usage The Heap Usage module on the Dashboard tab displays the percent of heap used on each device. This module can be filtered to show only tho

New Devices The New Devices module on the Dashboard tab displays all the new devices discovered on the network in the last 10 days. The Refresh rate

Processor Utilization The Processor Utilization module on the Dashboard tab displays the percent of processor being used on each device. This module

Software Revisions The Software Revisions module on the Dashboard tab depicts the software revisions in a pie chart. The view can be adjusted to sho

Main Dashboard 27 Watch Devices The Watch Devices module on the Dashboard tab is a group of devices that match a specified filter. By selecting the w

Devices Devices Tab The Devices tab allows you to discover devices on the network, preinstall configurations, group the devices by type, add labels,

Discovering Devices on the Network n-Command MSP can manage AOS devices located on the network once they have been discovered. The discovery process

Discovering Devices Using a Range of IP Addresses A group of devices can be discovered all at once using an IP address range. By providing the begin

Devices that are configured to report to a different n-Command MSP server are not reconfigured to report to this one. ADTRAN n-Command MSP v6.1 Help6

Changing or Setting Manage Access Parameters...41 Adding New Access Credentials ...

Discovering Devices from an Imported CSV File Devices can be discovered by importing the necessary information from a comma separated value (CSV) fi

Preinstalling a Configuration The Preinstall Config feature allows a customized AOS configuration file to download to a device as soon as it is disco

Renaming and Displaying Custom Columns There are five custom columns provided in the n-Command MSP server. These custom columns can be renamed and dis

Using Labels All of the managed devices can be grouped in a number of ways to make better use of the dashboard modules and maintenance tasks. This is

Saving Filters Filters are used to limit the devices displayed in a list based on a specified criteria. To create a filter in the Devices tab, refer

Adding Labels to a Device Use the following steps to create labels and add devices: 1. From the Devices tab, enter a new label name in the Labels fie

Removing a Device from a Label Use the following steps to remove a device from a label: 1. From the Devices tab, select a label to list the devices

Removing a Label from the System A label can be removed completely from the system. The devices which were included in the label remain in the All D

Discontinuing Management of a Device Devices can be deleted from n-Command MSP so they are no longer actively managed by the system. 1. From the Devi

Changing or Setting Manage Access Parameters Manage Access parameters provide the access credentials (user name and password), as well as the prefer

Update Device Alert Settings...66 System Alert Settings ...

• To edit a set of parameters, select the name of the access parameters from the list on the left and make the necessary changes. Select Save once th

Adding New Access Credentials When discovering devices, an authentication user name and password must be entered to allow access to the device. Thes

Discovering Devices Manually with Auto-Link Devices can be discovered manually by configuring the auto-link settings on the AOS network products. Co

Devices 45 Additional information about these commands and using the CLI is can be found in the AOS Command Reference Guide available online at http:/

Jobs Jobs Tab The Jobs tab enables you to create, edit, and manage specific jobs you want to perform on your network. The jobs included are Push Firm

• Creating a New Job • Pushing Firmware to a Device • Pushing a Configuration to a Device • Restoring Files • Rebooting Device(s) • Canceling a

Toggling Between Jobs Tab Views To toggle between the Details and Grid views of the Jobs tab, follow these steps: 1. For the Details view, select th

Creating a New Job To create a new job from the Jobs tab, select the Schedule Job button at the top left of the menu. Selecting this button opens a

you select. For more details about each task, select the task from the following list: • Purge Exceptions • Pushing Firmware to a Device • Pushing

Purge Exceptions A new job can be created to purge all exception alerts on a device. Once the exception alerts are cleared from the device, the excep

License Information ...90 Log Settings ...

Pushing Firmware to a Device Navigate to the New Job window by selecting Add Job from the Jobs tab. Select the Tasks tab from the New Job window. Re

Pushing a Configuration to a Device Navigate to the New Job window by selecting Add Job from the Jobs tab. Select the Tasks tab from the New Job win

Restoring Files Navigate to the New Job window by selecting Add Job from the Jobs tab. Select the Tasks tab from the New Job window. Refer to Creati

Rebooting Device(s) Navigate to the New Job window by selecting Add Job from the Jobs tab. Select the Tasks tab from the New Job window. Refer to Cr

Canceling a Job To cancel a job, follow these steps: 1. Select the job you wish to cancel from the job list. In Details view, the job list is on th

Jobs 57 Deleting a Job To delete a job, follow these steps: 1. Select the job you wish to delete from the job list. In Details view, the job list i

Firmware Firmware Tab The n-Command MSP Firmware tab provides an interface for firmware management. To open the Firmware tab, select the Open Tab men

Uploading Firmware to the n-Command MSP Server The firmware must first be available locally before attempting to upload to the n-Command MSP server.

Deleting Firmware from the Server 1. Navigate to the Firmware tab by selecting the Open Tab menu from the upper left-hand corner and select Firmwar

Firmware 61 Updating Firmware on a Device from the Firmware Menu Transferring firmware to a device is accomplished using a job created in the Jobs m

Table Of Contents vii Deleting a User...112 Quick Reference

Alert History and Templates Alert History Tab The Alert History tab displays all alerts for all devices on the system in a list format that is easily

Alert Templates Alert templates are an easy way to apply alert settings to multiple devices at one time or to new devices as they are discovered. A

email from the drop-down list. Refer to Email Settings for details about creating these entries. 5. Select the check box next to Apply to new Devic

Adding Criteria to Alert Templates Alert templates can be applied to devices matching a specified criteria. Use the following steps to specify the cr

Update Device Alert Settings Alert settings can be altered for multiple devices all at one time without changing the Alert templates or creating a ne

5. Select Next. You will now select the devices. 6. There are four options available for selecting devices to which the settings will be applied. 

System Alert Settings There are specific alerts that can be sent pertaining to the n-Command MSP server. These are called System Alerts. Just like an

Alert History and Templates 69 Creating an Alert Email Notification Email settings must be configured before this method can be selected for alert no

Device Details View Device Details Tab The Device Details tab is an optional menu that can be displayed by double clicking on a device from many loca

Summary Menu The Summary section of the Device Details tab provides General Information, Firmware Information, Auto-Link Information, System Usage,

ADTRAN n-Command MSP v6.1 Help61700841G1-1A

credentials, IP address settings, port number, and the method used. VQM is an optional section of the Summary menu. Not all devices have voice quality

VQM Statistics Menu Voice quality monitoring (VQM) allows real time passive Voice over IP (VoIP) quality measurements to be taken on all Realtime Tra

Individual Call Detail Grid The individual call detail grid lists every call individually and can be filtered by selecting the Add Filter menu option

Backup Files Menu The Backup Files section of the Device Details tab provides a list of backup points to use for restoring the device configuration.

Individual Device Alert Settings The method used to deliver alerts can be altered on a per device basis. From the Device Details tab, select the Aler

SIP Files Menu The SIP Files section of the Device Details tab provides a list of packet capture (PCAP) files received for the device. This informat

Exceptions Menu The Exceptions section of the Device Details tab provides more information about each Exception alert active on the device. The name

Device Details View 79 Installing a Configuration File The Install Config feature is available from the Device Details tab. It provides a method for

Settings Settings Menu The Settings menu is located in the top right corner of the n-Command MSP menu, and provides quick access to manage settings a

Authentication Settings The Authentication Settings, available from the Settings menu, indicate the method to use for user authentication, such as Lo

Getting Started Welcome to n-Command MSP. The n-Command MSP server comes preloaded with the n-Command MSP software. The default IP address is 10.10.1

Local Authentication After selecting the Local authentication method, select Apply to save and exit the menu. Select Cancel to exit without making any

Radius Authentication After selecting the RADIUS authentication method, you will need to provide the following information: 1. Assign the authenticat

LDAP Authentication After selecting the LDAP authentication method, you will need to provide the following information: 1. Assign the authentication

Once changes have been made in the dialog box, select Apply to save and exit the menu. You can select Cancel to exit without making any changes. Next

Active Directory Authentication After selecting the Active Directory authentication method, you will need to provide the following information: 1. A

Setting User Permissions for LDAP or Active Directory Authentication After selecting either LDAP or Active Directory authentication method, you will

If a user is not defined with permissions as described above, they will be able to log into the n-Command MSP server, but will not have permission to

Ignore Devices The Ignore Devices selection of the Settings menu provides a dialog box to specify a serial numbers for specific devices on the networ

License Information The banner across the top of the screen displays the license information for the current installation of n-Command MSP. This lice

10. Enter the challenge key from the n-Command MSP software that you generated in Step 2 (you can copy and paste the string) and select Generate Licen